Please call our helpline if you have any concerns:
Prepare a safe room or gated area where your new pet can be left alone.
Set up a crate/exercise pen
Clear the area of anything that may cause harm or be damaged: Shoes, papers, electrical/computer wires, children’s toys and belongings.
Remove/secure trash cans
Keep cat litter boxes/food out of reach
Ensure fence/gate is secure and yard is free of sharp objects/poisonous plants
The Ride Home:
If you have a current dog, keep them separated while in the car.
Leave the leash attached to the dog’s collar (it can be fastened through the seat belt if your dog is not crated).
Do not allow children to excite the dog.
Take the dog directly home. Don’t stop on the way for supplies or to visit friends.
If the dog vomits, simply clean it up without punishing the dog.
Do not leave the dog alone in your car.
Have control of the leash before opening the car door all the way so the dog cannot bolt.
When you arrive home:
Take your dog immediately to the area you want her to go potty. Do not play or interact until she has relieved herself. Praise/reward for going outdoors.
Take your dog inside and show where food/water will be kept.
Keep the leash on the dog for control
Act very low key and don’t excite the dog with play.
Watch the new dog carefully. If the dog attempts to urinate indoors, do not yell or punish but calmly and quickly go outdoors, then praise for using the correct area.
Keep doors closed to any rooms/areas the dog is not allowed.
A calm, consistent first few days with minimal visitors and excitement will help your dog settle in, bond with family and experience minimal stress.
Food: Speak with your veterinarian about a high quality diet that will meet your pet’s needs
Dishes: Ceramic or stainless steel are recommended. They are easier to clean and are less likely to be chewed than plastic.
Bed: Offer a soft, clean and dry place for your dog to relax and sleep.
Toys: Providing physical and mental exercise is important for your dog’s overall well-being. Be sure to choose toys, games and puzzles that are appropriate for your dog’s size and chewing capacity.
Grooming Supplies: Brushes, nail trimmers, combs and shampoos should be chosen based on your dog’s size and coat.
Collar/Leash: A collar to which ID tags can be attached should be worn at all times*. For walking, a 6 foot leather or nylon leash to attach to the collar or front clasp harness. See our Collars page for examples and descriptions of the types of collars.