Animal Care Attendant / Adoption Counselor
Reports to: Animal Care & Intake Director
Salary: starting - $14.00 hourly
Hourly position, Full Time & Part Time
Essential Duties:
Must be outgoing and energetic with proven data entry skills, impeccable customer service skills, excellent time management skills, and superior organizational skills. This position provides practical support for the day-to-day activities involved with adoptions, intake, and animal care. Counselors must be compassionate, team-focused, detail-oriented, and flexible. Must be 18 years of age to work with directly with the animals.
General Responsibilities:
- Work with a team of skilled animal welfare professionals to provide industry-leading care and expertise.
- Assists in animal care as needed. Other duties as assigned to support overall adoptions or shelter operations
- Animal enclosures are cleaned daily. Possibility of exposure to animal dander, animal feces, animal urine, and animal blood. Proper PPE is provided
- Responsible for learning our software to assist animals moving through the intake to adoption process and completing adoptions
- Actively works with the public to find the right family pet by learning the personalities and needs of animals in our care.
- Show empathy and compassion for the animals in our care and the community we serve
- Provide a strong customer service experience
- Demonstrate exceptional verbal and written communication skills
- Assist the shelter veterinarian as needed. Including, but not limited to, administering medication, administering vaccinations, implanting microchips, assisting with euthanasia, recording/documenting illness, etc.
Working hours and conditions:
- Willingness to work with, and is not allergic to, dogs and cats
- Experience in dog and cat handling, other than your pets, is preferred, but we will train the right person
- Must be able to lift 50 pounds occasionally and stand for long periods
- 40 hours per week; plus extra hours as needed
- The schedule varies weekly; the shelter operates seven days per week. Weekends and some holidays are to be expected.
- Must maintain reliable transportation to/from work
- Scrubs and closed-toed shoes are required. HHS can provide scrubs if needed
Please complete our survey AND direct resumes, cover letters, and any questions to careers@hinsdalehumanesociety.org.
